7 Activities to Follow Up a Training Program

Ask each attendee to email you a brief summary of the two most important points they took away from the training. Gather the feedback together and post the responses in a central location. Take the list down after two weeks.

Let a few weeks go by and then mail or email the responses to the group, along with any additional feedback that has occurred in the meantime. This will give you an opportunity to reinforce what was learned a second time.

Hold a debriefing meeting the trainee within a couple of days of the training. Review the notes from the pre-training meeting and see how well the trainee met the inputs required from them. Review any action plan or statements produced by the trainee following the program. Schedule at least 2 more meetings are regular intervals to follow up on those action points

When appropriate, post statistics related to the training after it occurs. For instance, if your training was on reducing customer call complaints, report complaint statistics at set intervals so attendees can see their progress.

Send out a quiz related to the training’s content several weeks after the initial session. Post the responses and award a prize for the “best” answers. The quiz can be either multiple choice or free answer. For instance, if the program was about time management, you might have attendees submit the longest list they can about ways to conquer procrastination.

A week after the training, ask attendees what new skill or technique they have tried based on the materials covered in the program. When appropriate, post the anecdotes in a public place or mass email. Be sure to solicit feedback as to what worked well, what didn’t go as smoothly, and what additional training is needed.